The first step in a Fiduciary Quality Management System is to organize your approach to each client engagement. The starting point is not too dissimilar to running a business: You need to identify your market, be familiar with the laws affecting your industry, know what resources will be available – capital and people, and assess what constraints will affect your business.
The Fiduciary Focus ToolkitTM equips you will the means of documenting the details pertaining to a specific client with the client notes feature.
- Navigate to the appropriate client from the Clients view of your Book of Business
- Select "Client Notes"
This section allows you to edit or delete existing Client Notes. You are also able to create a New Client Note here.
Client Notes are able to be typed directly into the Fiduciary Focus Toolkit. The Toolkit also provides flexible visibility settings.
- If you choose not to include the Client Note in Monitoring Reports, it will be an Internal note
- If you choose to the include the Client Note in the Monitoring Report it is a Client Facing note and will appear in the report, as it does below: