Integration Providers allow for increased efficiency and reduced error when adding account data to the Fiduciary Focus Toolkit. Please note there are several ways to link or import accounts. We will go through each way below:
How to link an integration account to an EXISTING CLIENT:
-
From your Clients page click into the client you would like to link to your new feed.
- Click on the active account within the client, which will then take you into the holdings page.
- Click on the blue hyperlink on the top right corner that says Link to Provider.
- A small box will pop up and you will select the first radio button. Then type in the name of the plan on the line below the paragraph. Another small box with the name of your plan should pop up, then click on the name. Now, click the preview button at the bottom of the box.
- This will then pull you into a preview box where you can review the funds being pulled with the asset values. This will also note the Last Updated date, which indicates the as of date for the holdings data.
PLEASE NOTE: If you are linking in between our monthly data feeds you will see a message to remind you that the difference between the date you are linking and the 'Last Updated' date is more than 15 days.
- Additionally, there is a checkbox in the lower left labeled 'Save Holdings.'
- If it remains checked then your holdings will be updated immediately with these available holdings once you click LINK.
- However, if you UNCHECK the 'Save Holdings' box and click LINK then the holdings will not update until the NEXT MONTHLY UPDATE.
**PLEASE NOTE: if you use the blue IMPORT ACCOUNTS button (which we will review below) instead of the linking described above - IT WILL CREATE DUPLICATE CLIENTS - and not link the plans to your existing clients.
Importing Accounts
With the import feature you can import clients associated with an integration provider and apply investment selection and monitoring criteria to them in a few short steps. Please note: The investment selection and monitoring criteria will be applied to all selected clients.
- While in the Client view of your Book of Business, click the Import Accounts button.
- Select the account(s) which should be imported and click continue
- Setup Investment Selection and Monitoring Criteria and then click Start Import .
How to Create a Household Client Using the Import Accounts Feature
- While in the Client view of your Book of Business, click the Import Accounts button.
- You are now viewing the import account list. Click on the “Householding” Toggle switch (upper right corner) so that it turns green.
- The screen will change to the view shown below. To create a household you can use the search box (upper left) to slim down the list; search by last name or account name, accordingly. Put a check mark in the box next to each plan/account you would like to include in the same household. Click 'Add to Household List' on the top right corner.
- A small box will pop up and you will be able to type in the name for your client or household, then click 'add.'
- Once you do so, your household list will show over to the left side of the page with your list of added plans/accounts.
PLEASE NOTE: if you would like all of the accounts in the household to be aggregated within one monitoring report you will want to put a check mark in the COMBINED MR box indicated below.
- You can add multiple households at a time.
If you would like to add additional households, please complete steps 1-5 (above) again - for each household that you wish to add.
PLEASE NOTE: creating multiple households at one time will limit you to using the same Watchlist Triggers for all households. ***To use different Watchlist Triggers per household, use the steps 1-5 above for each individually created household.***
- Once you are finished creating your household/s click the blue import button on the bottom right corner. This will prompt you to select your watchlist triggers. Once done, click 'Start Import.'
- The households will then load and be available on your Clients page.
Searching for Accounts Not Available for Import
In some instances Fi360 may have data for integration available even if you are not seeing the account/s available for importing (per the above references). We will explain the process of searching for accounts to import, below.
- Create a Client by clicking the 'ADD NEW CLIENT' button on the top right corner of the Clients screen. Once created, click on the client name and you will land on the Client Accounts screen.
**NOTE: If you already have the client created (for the account that you are going to search for) then click on the client's name and follow the guidance in the following steps.**
-
Now that you are on the Client Accounts screen you can search for an account that is not showing in the 'Import Accounts' area. First, click on the 'Import Accounts' icon (highlighted in the screenshot below)
- Next, select the 'Find a single plan/account' option. This will allow you to look up the plan/account by entering a valid ID and the last month-end asset value. If Fi360 already has this data, the name of your account should appear at the bottom of the screen. Then, click 'PREVIEW.'
-
Once you click preview a viewer box will appear (screenshot below) with a list of the account holdings that will be imported along with the date of the feed. Please review and click LINK in the lower right corner.
How to UNLINK an Integration Feed
-
From your Clients page click into the client you would like to link to your new feed.
- Click on the active account within the client, which will then take you into the holdings page.
- In the upper right corner of the screen, click the 3 vertical dots, and then click EDIT.
- Check the box below 'Unlink from' and then click 'UPDATE in the lower right of the screen.