Overview
Fi360 is committed to fair and uniform application of its policies and procedures to all parties. Special accommodations are granted within reason and where the integrity of the designation program is not compromised. Special accommodations are rarely granted, and only when justified by extraordinary circumstances that can be supported with documentation.
Requesting a Special Accommodation
If a candidate believes any policy presents an undue hardship towards obtaining certification, a special accommodation may be submitted. Examples of special accommodations include:
- Requesting an in-person exam proctor (Fi360 In-Person Proctor Request Form)
- Alternate experience substitution (Fi360 Experience Substitution Request Form)
- Valid medical, disability, ADA or ESL requests (Fi360 ADA Request Form)
To request an accommodation, please submit a written description containing:
- The policy for which the accommodation is being requested,
- An explanation in favor of the accommodation, and
- Documentation of the extraordinary circumstance(s) justifying the accommodation.
All special accommodation requests need to include each item listed above. Requests will be reviewed and verified by The Center and should be submitted to Fi360support@broadridge.com.
Please allow ten (10) business days for a decision from Fi360. All decisions are final.