This article explains the policies associated with the PPC® Designation Training (“Training”), including access to content, reactivation, extensions, cancellations, transfers, and refunds. Completion of the PPC® Designation Training is one of the requirements for attaining the PPC® Designation.
Access
The PPC® Designation Training is available in the Online format only; PPC® Self-Paced Online (“Online”). Upon purchase, one hundred eighty (180) days of access to the online content is provided with the Online format.
Reactivation and Extension (Online format only)
Upon expiration of access to the PPC® training content, a participant may purchase an extension for a fee ($150). Access to the content is granted for one hundred eighty (180) days with each extension.
Cancellation
In the event of cancellation by the participant, a refund is contingent upon when the purchase was made, and depending on format, if online content has been accessed or the date of the forthcoming seminar. The following table provides additional details:
|
Format |
Online Content Accessed? |
Within 72 Hours of Purchase? |
Seminar Date at Least 21 Days in the Future? |
Refund Amount |
|
Online |
No |
Yes |
- |
Full Purchase Price |
|
Yes |
Yes |
- |
None |
|
|
Yes |
No |
- |
None |
|
|
No |
No |
- |
None |
|
|
Classroom |
- |
Yes |
Yes |
Full Purchase Price |
|
- |
Yes |
No |
Purchase Price minus Cancellation Fee |
|
|
- |
No |
No |
None |
|
|
- |
No |
Yes |
None |
In addition, no refunds are granted within one week of a seminar, nor in the event that a participant fails to attend a seminar. In the event of non-attendance, the training requirement for the PPC® Designation may still be met by transferring to, and completing, the Online format.
Transfer
Transfer requests – either to a new seminar date or different training format – are subject to a transfer fee ($175) and must be made at least two weeks prior to a scheduled seminar (if applicable). Only one transfer is permitted, and a participant may not transfer to a seminar scheduled more than ninety (90) days in the future.
Transfer from the Online to the Classroom format is subject to an additional fee (equal to the price difference between formats). A refund is not granted for transfer from the Classroom to Online format. Account ownership cannot be transferred to a third-party once the online content has been accessed.
Alternate Payment
In the event the participant purchases a training product, and wants to use a different method of payment after the transaction is processed, the following policy will apply:
- The request must be received within 72 hours of the initial purchase.
- The request must be approved by the Learning and Development management team.
- After the refund is processed, repurchase of the training product must be processed immediately by the sales or finance team.