Overview
AIF® and PPC® Examinations must be completed under the supervision of an acceptable proctor. The requirement for a proctor helps to ensure the integrity of the examination process as one of the rigorous requirements for attaining certification.
Acceptable Proctors
- Remote proctor: The primary proctor solution for the majority of AIF® and PPC® Candidates is the Fi360-contracted remote proctor solution, ProctorU. Any AIF® or PPC® Candidate who wishes to take the exam virtually and on-demand must schedule with ProctorU. No other remote or virtual proctoring solution is authorized for taking those exams. Instructions for scheduling a proctor are provided as part of your training workflow.
- On-site proctor for group-based training and exam: For in-person training events arranged by or in consultation with Fi360, an in-person proctor may be arranged for a group exam setting. This applies only to pre-approved events that have been directly planned with Fi360.
- Special accommodations: In special circumstances, a candidate may request Fi360 approve an in-person proctor for an individual exam attempt (i.e. outside the remote proctoring solution and group-based exam environment). Fi360 must approve the accommodation and the proctor in advance of the exam being administered. See below for a list of situations where a special accommodation can be requested.
Requesting an Exam Accommodation
In special circumstances, a candidate may request Fi360 approve an in-person proctor for an individual exam attempt (i.e. outside the remote proctoring solution and group-based exam environment). Fi360 must approve the accommodation and the proctor in advance of the exam being administered.
A candidate may request a special accommodation under the following circumstances:
- They cannot pass ProctorU technology checks and have no other computer options (ProctorU system check here: https://go.proctoru.com/users/4251317/system-metrics/new)
- They cannot install the required ProctorU software for Chrome or Firefox (i.e. firewall blocks the required program(s))
- They do not have access to a webcam
- They can demonstrate how a remote proctor poses a unique hardship
To request, a candidate must notify Fi360support@broadridge.com 10 days in advance of the requested examination date. The candidate is responsible for securing and scheduling a proctor which will need to be approved by Fi360. The proctor and candidate must be in the same physical location for the exam (i.e. proctor cannot be monitoring candidate via virtual meeting technology). After Fi360 reviews and approves the request and proctor Fi360 will provide the candidate and the proctor detailed next steps.
Examples of acceptable and unacceptable proctors are detailed below:
| Acceptable | Unacceptable |
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For candidates having difficulty locating an acceptable proctor, the National Collegiate Testing Association (NCTA) maintains a listing of potential testing centers on their website (https://www.ncta-testing.org/find-a-proctor-in-the-united-states).
Once you Have Identified Your Proctor
- Complete the Exam Accommodation Request Form (attached below).
- Email Fi360support@broadridge.com with the completed form.
- Fi360 will review and decide on providing an accommodation, and if so will reach out to the proctor to confirm they are willing to act as a proctor while upholding all exam rules.
- Once the proctor has agreed to all terms, Fi360 will provide instructions for the proctor to access the exam.
- The proctor and student can now schedule and take the exam at a time of their choosing.