Any candidate whose application has been rejected may appeal to the Certification Director and provide a basis for that appeal. When an appeal is received, the Certification Director will convene an Appeals Board, provide an explanation for the rejection, and provide the basis for the appeal as provided by the applicant. The Appeals Board can decide to overturn the Certification Director’s decision with a majority vote and direct the application to be accepted.
Full policy details are available within the Qualifications and Complaints Procedure.