Overview: This article serves as a reference guide for Fi360 users to identify which data integration providers are available for importing client account holdings into the platform. Its purpose is to explain how Fi360’s integrations work, outline the types of authorization required to access provider data, and direct users to the appropriate process for enabling integrations.
For more information on submitting an integration provider request, click here.
For important information about integration requests, including timelines, click here.
Fi360 imports data from three sources: recordkeepers, recordkeepers via custodians, and custodians/other. Integration provider statuses are located in the tables below.
Recordkeepers
| Provider Name | Authorization Forms/Type |
Status | Notes |
| ADP |
Integration Instructions |
Active |
BD/RIA Must Send Fi360 the ADP Data File on a Regular Basis ADP requires a 5 plan minimum. |
| Alerus Retirement & Benefits |
Integration Instructions |
Active | - |
| American Funds | Active |
Plan Premier, RK Direct, & MultiFund |
|
| Ameritas |
Firm Level Authorization |
Active | - |
| Ascensus |
Firm Level Authorization |
Active | Ascensus Individual K & Ascensus IRA |
Betterment |
Admin must Request from Betterment website |
Active |
NO AUTH FORM - ADMIN MUST REQUEST VIA BETTERMENT WEBSITE |
| BlueStar is now AMERITAS |
Integration Instructions |
Active | - |
| BMO | Active | Via OneAmerica | |
|
BPAS |
Firm Level Authorization |
Active |
|
| Empower |
Firm Level Authorization |
Active | - |
| Epic Retirement Plan Services | Firm Level Authorization | Active | Both Firm Level & Advisor/Plan Level Authorization are available. |
| ePlan |
Integration Instructions |
Active | - |
| Equitable | Integration Instructions | Active | |
| Fidelity |
Integration Instructions |
Active | Only for BDs and RIAs. |
| First Mercantile | Active | Via MidAtlantic | |
| Great-West | Firm Level Authorization | Active | Via Empower |
| Guardian | Firm Level Authorization | Active | Via Ameritas |
| Guideline | Firm Level Authorization | Active | Firm Level |
| John Hancock | Active | Enterprise (RPS mutual fund) & Signature GA plans | |
| July Business Services | Firm Level Authorization | Active | - |
| Ktrade | Integration Instructions | Active | Advisor/Plan Level Authorization Required |
| Lincoln Financial | Firm Level Authorization | Active |
Only Available at Broker-Dealer level. This is not Available for Banks/RIAs |
| LPL | Active | Available to LPL Advisors Only |
|
| Mutual of Omaha | Firm Level Authorization | Active | Via Ascensus |
| Nationwide | Active | - | |
| OneAmerica | Active | via Voya authorizations team | |
| Paychex | Active |
Available ONLY via Mid Atlantic Trust. Available at BD/RIA level or Plan Sponsor level |
|
| PCS/Aspire | Send a request to data@pcsretirement.com | Active | Firm Level |
| Pentegra |
Active |
Via Reliance Trust |
|
| Principal | Active |
BD/RIA Must Send Fi360 the Principal Data File on a Regular Basis Principal requires a 5 plan minimum Only for BDs and RIAs |
|
| Putnam | Firm Level Authorization | Active | Via Empower |
| Security Benefit | Firm Level Authorization | Active | BROKER DEALER APPROVAL REQUIRED |
|
SEI |
Firm Level Authorization |
Active |
Firm Level |
| Summit Benefit Solutions | In Development | - | |
| The Standard | Firm Level Authorization | Active | - |
| TIAA | Active | BD/RIA Must Send Fi360 the TIAA Data File on a Regular Basis | |
| TPP | Active | - | |
| T. Rowe Price | Firm Level Authorization | Active | |
| Transamerica | Firm Level Authorization | Active | $0 Balance Funds Not Included With Feed |
| Union Central | Firm Level Authorization | Active | Via Ameritas |
| Vanguard | Firm Level Authorization | Active | Via Ascensus - For plans under $20 million |
| Verisight | Firm Level Authorization | Active | Via Newport Group |
Vestwell |
Please contact your Relationship Mgr. at Vestwell to request this integration. |
Active |
Firm Level |
| Voya | Firm Level Authorization | Active | - |
Recordkeepers via Custodian
Please note, we receive many additional record keepers via Schwab, Matrix, Mid-Atlantic Trust, Pershing, and Unified Trust, of which all require advisor/plan level authorization for the release of plan information. In order to utilize these record keepers, please move forward with the appropriate custodian authorization process in order to obtain the applicable plans.
| Provider Name | Status | Integration Type | Notes |
|
American Trust Custody |
Active | Retirement |
Available ONLY via Mid Atlantic Trust. Available at BD/RIA level or Plan Sponsor level |
| Charles Schwab Custody Platform | Active | Retirement |
Advisor/Plan Level Authorization request via email at: AdvisorImplementation@schwab.com |
| E*Trade | Active | Wealth/Inst. | Formerly known as 'Trust Company of America' |
| Fidelity NFS | Active | Ret./Wealth/Inst. | - |
| Matrix Trust, A Broadridge Financial Solutions Company | Active | Retirement |
Both Firm Level & Advisor/Plan Level Authorization are available. |
|
Mid-Atlantic Trust Company |
Active | Ret./Wealth | Firm and Advisor/Plan Level Authorization |
| Orion | Active | Wealth/Inst. |
Advisor/Plan Level Authorization $0 Balance Funds Not Included with Feed |
| Pershing Retirement Plan Network | Active | Retirement | Advisor/Plan Level Authorization |
| Raymond James | Active | Wealth/Inst. | Advisor/Plan Level Authorization |
| Reliance Trust | Active | Retirement | Advisor/Plan Level Authorization |
| Schwab Advisor Services | Active | Wealth/Inst. | Advisor/Plan Level Authorization |
| Unified Trust Company | Active | Retirement | Advisor/Plan Level Authorization |
*expected launch dates may be subject to change
If you don't see a provider listed here, make a request on the Integration request page.